How Can We Help You?

At Buycology, our mission is to help companies thrive

by engaging more effectively with their most valuable customers.

Engaged customers drive sales!

Engaged customers feel a connection to your brand.

They feel understood, valued, and appreciated. They are more likely to choose you first and share their enthusiasm with others, increasing awareness, traffic, spending, and loyalty. 

Creating engaged customers means building trust by demonstrating your brand's commitment with every customer experience, from marketing to  merchandising, promotions, and retail design. 

Customer engagement is the ability to attract customers, hold their attention, and motivate them to buy through relevant and compelling communications, interactions, and experiences.

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Engage Your Customers, Build Your Business

We provide a range of offerings to help you master customer engagement and retail strategy,

from free content and resources in our Retail Therapy Blog to expert-driven assessments, 

consulting, 1:1 coaching, and workshops. 

Buycology Offerings

Assess & Advise

Your business is unique, and so are your customers. 

At Buycology, we don't prescribe strategy. We collaborate with you to understand your business so that, together, we can arrive at customer engagement strategies that are right for your needs and challenges. We are partners, working together to attract customers and keep them coming back for more.

Let's Take the First Step! 

The First-Step Assessment

New clients begin by working with us to build a Buycology Action Plan.

Together, we'll clarify and prioritize business challenges, align on primary objectives, and create the plan for successful customer engagement.

This initial assessment includes an online survey, followed by a structured interview to dig deeper into your needs, opportunities, and aspirations. 

The Buycology Action Plan

Our recommended approach to moving your business forward includes 

• Summary Assessment: strengths, challenges, needs, and opportunities for building customer engagemen

• ​Strategic Sparks: thought-starter ideas based on your specific needs

• Next Steps: for creating highly engaged customer relationships

The Buycology Action Plan will serve as our strategic plan for working together, or it can be a helpful stand-alone guide if you decide not to move forward with us. The choice is yours. 

Consulting & Coaching

Work with us to take your business to the next level.  

Let's Get Engaged! 

Strategic customer engagement lies at the heart of successful retailing, and that is why it is the foundation of our work at Buycology.

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Better engagement means more effective marketing and merchandising, improved return on investment, and increased sales.  

Behavior Building

Behavior Building is a strategic approach to designing compelling  retail experiences that attract, engage, and motivate your customers to buy. It helps you increase the effectiveness of your in-store marketing, merchandising, displays, and messaging to inspire and encourage purchase behavior. 

With our step-by-step process,  we will help you see through the eyes of your shoppers to understand their needs, uncover obstacles to a successful trip, and build strategies for earning their purchase behavior and growing your business.

Custom Solutions

Not seeing exactly what you need?

No problem!

We take on custom projects all the time.

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Our expertise in consumer psychology, purchase behavior, and marketing strategy has been applied across many industries and situations, both retail and otherwise, to foster powerful solutions and innovation. 

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Talk to us about your business needs, and let's find a way we can help!

Workshops & Webinars

More to come soon!

The easiest way to get what you want

is to help others get what they want.

— Deepak Chopra, author & public speaker