Let me tell you about the time
I took 700 people shopping ...
Dr. Chris Gray
An Expert in the Psychology of Shopping for Two Decades
Chris's unique perspective and enthusiasm make his talks on shopper psychology fun and thought-provoking. His real-world experience makes them actionable.
Through stories, insights, and examples collected over many years of applying real-world psychology to create winning retail strategies, Chris will challenge you to think differently about consumer engagement through marketing, branding, and merchandising. And he will inspire you to fuel innovation with consumer empathy to drive business results.
An experienced and engaging speaker, Chris has spoken to clients and conferences around the world on topics related to consumer psychology, customer experience, and retail strategy.